Assistant Chief
Wilton Ambulance Service – Wilton, NH
Wilton Ambulance Service is seeking a full-time Assistant Chief to support operational leadership, clinical excellence, and the continued development of advanced service delivery models. This position plays a critical role in shaping the future of the Wilton Ambulance Service within a collaborative public safety framework that includes helping to lead the department, working with the public, other town departments, partner communities and their agencies, and regional heal care systems.
This role is ideal for an experienced paramedic leader with a strong background in a collaborative public safety environment, integrated healthcare operations, or fire-based EMS systems, capable of managing complex initiatives, fostering interagency collaboration, and advancing a data-driven, just culture environment.
Position Overview
The Assistant Chief serves in a hybrid operational and administrative role with responsibility for emergency response, clinical oversight, quality improvement, and system development. In the absence of the Chief, this individual may assume full departmental leadership responsibilities.
This position works closely with department leadership and public safety partners to evaluate and support current and potential future service delivery models. This includes system-level coordination with regional healthcare providers, a prospective Mobile Integrated Healthcare Initiative, and developing integrated or combination systems that may integrate the Wilton Ambulance Service closer with other EMS or Public Safety departments locally or in the region.
Key Responsibilities
- Oversee clinical compliance, quality improvement, and data reporting processes
- Coordinate and deliver EMS continuing education, professional development, and internal training programs
- Support a culture of clinical excellence, accountability, and continuous improvement
- Participate in Department and Town leadership meetings and strategic planning efforts
- Collaborate with fire, police, and other public safety agencies to enhance coordinated response capabilities
- Develop a comprehensive understanding of Department operations as part of succession planning
- Coordinate with hospital systems, physician groups, and regional EMS partners to support system integration
- Lead or support the development and implementation of community-based initiatives such as Mobile Integrated Healthcare
- Function independently in both operational and administrative domains
Minimum Qualifications
- High school diploma or GED
- ICS 100, 200, 700 (or ability to obtain within one year)
- NREMT Paramedic certification and NH EMS licensure
- Valid driver's license in state of residence
- Current American Heart Association certifications:
- BLS (required; instructor preferred)
- ACLS (required; instructor preferred)
- PALS (required; instructor preferred)
- Minimum of 5 years of experience as a paramedic
- Minimum of 3 years of supervisory experience in EMS, fire service, or other public safety discipline
Other Highly Desirable Qualifications
- Community Paramedic certification (IBSC) (or ability to obtain within one year of hire)
- Experience in fire-based or integrated public safety response systems strongly preferred
- Experience in clinical quality improvement systems and data-driven performance analysis
- Experience working with hospital systems, physician groups, or EMS outreach programs
- Experience in EMS education, curriculum development, or instruction
- Demonstrated experience in program development, including funding and implementation
- Background in community paramedicine or Mobile Integrated Healthcare program development
- Grant writing or funding acquisition experience
Professional Expectations
The ideal candidate will demonstrate:
- Strong independent decision-making and initiative
- Ability to manage complex projects with minimal oversight
- Proficiency in analyzing large clinical and demographic data sets
- Commitment to a Just Culture philosophy
- Excellent interpersonal and interagency collaboration skills
- Professional integrity, accountability, and adaptability
- A proven record of leadership and clinical excellence in EMS
- Ability to meet all background and employment requirements
Schedule
- Full-time, hybrid schedule
- Minimum 24 hours/week in emergency response (may require nights, weekends, holidays)
- Minimum 16 hours/week in administrative/program responsibilities
Compensation & Benefits
- Competitive, non-exempt pay commensurate with experience
- Full benefits package, including:
- Health insurance
- 457 retirement plan
- Paid time off (VIP and standard leave)
Application Process
Submit the following no later than April 30:
- Resume
- Completed Town of Wilton Employment Application
- Cover letter
Applications should be sent to:
recruitment@wiltonnh.gov