Security Officer - 32 hour/week

SECURITY OFFICER - 32 hours/week

GRADE 12

PAY GRADE - $17.13/hr - plus a comprehensive benefits package

https://www.manchesternh.gov/Departments/Human-Resources/Employment

General Statement of Duties:

Performs patrol, investigative and related services to ensure the security, safety, and protection of employees, customers, and assets of the City; performs directly related work as required.

Examples of Essential Work:

• Patrols all assigned areas and monitors activity to identify violations and takes appropriate actions, including rectifying the situation through a dialogue with all parties involved as warranted and/or notifying police when appropriate;
• Responds to calls and/or complaints from employees and customers, documenting statements, identifying unsafe or unlawful conditions and taking appropriate action;
• Maintains a highly visible presence for the purpose of deterring crime;
• Maintains good public relations and provides an identifiable source for employees and customers to go to for assistance, guidance, protection and service;
• Performs a daily activity of public relations through speaking with employees and customers, responding to their needs, as needed;
• Informs his/her supervisor immediately of any situation which appears to be out of the ordinary;
• Performs security and safety checks;
• Produces documentation and give testimony in open court, as necessary;
• Provides support for Police Officers at the scene of an incident and remains aware of surroundings for other potential problems;
• Responds to alarms within respective facility;
• Maintains an awareness of any emergency situation including fires and natural disasters, and contacts the appropriate agency or City department;
• Completes thorough and accurate reports of all incidents and completes special reports for his/her supervisor as requested;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; and more..

Acceptable Experience and Training:

• Graduation from High School or possession of a GED; and
• Some related public service experience preferably in security or law enforcement ; or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Special Qualifications:

• Ability to pass a background check.