Professional Assessing Services

REQUEST FOR PROPOSALS (RFP)

PROFESSIONAL ASSESSING SERVICES

Up to a Five-Year Contract Subject to annual town meeting appropriations

I. INTRODUCTION

The Director of Assessing for Hanover is retiring at the end of December, and the Town of Hanover is considering all options for assessing, including contracted services.   The department comprises the Director, a field appraiser, and an assessing clerk.

The Town is seeking proposals from qualified firms or individuals to provide professional assessment services on an annual basis and contract with the Town for a minimum of three years. The services shall include supervising the field assessor, routine assessing, including Dartmouth College, cyclical property inspections, and annual updates.

II. SCOPE OF SERVICES

The selected contractor will serve as the Director of Assessing, reporting to the Town Manager or their designee, and provide the following services:

A. General Assessing Services (Annual)

• Maintain and update property assessment data in compliance with NH RSA 75.
• Prepare and submit annual MS-1 and associated forms to the NH Department of Revenue Administration (DRA).
• Provide valuation recommendations and defend assessments before the Board of Land and Tax Appeals (BTLA) and Superior Court, as needed.
• Meet with property owners to review and explain assessments.
• Support the Town in abatement application review and recommendations.
• Coordinate with the Town Clerk and other departments on deed transfers, current use applications, and property splits/merges.

B. Cyclical Property Inspections

• Work with the field assessor to conduct cyclical inspections of at least 25% of all properties annually.
• Ensure that 100% of all taxable parcels are physically reviewed at least once during the five-year contract period.
• Maintain detailed records and documentation of all inspections in the Town’s CAMA system.

C. Technology and Reporting

• Maintain assessment records in the Town’s CAMA system.
• Ensure all digital records, sketches, and photos are updated and properly stored.
• Provide the Town with updated property record cards and reports upon request.

D. Staffing and Availability

• Provide at least one certified New Hampshire Assessor and NH Certified Property Assessor Supervisor for all valuation work.
• Be available at Hanover Town Offices at least one day per week or as otherwise agreed upon.
• Attend annual Town Meeting, budget hearings, and Selectboard meetings as requested.

III. PROPOSAL CONTENTS

Proposals should include the following:

1. Cover Letter – Summary of interest and qualifications.
2. Firm/Individual Profile – Description of experience, certifications, and similar municipal projects.
3. Personnel – Names, certifications, and roles of all individuals to be assigned to Hanover.
4. Approach and Work Plan – Description of how each task in the scope of services will be fulfilled.
5. References – Three recent municipal clients in New Hampshire.
6. Cost Proposal – Annual fee structure, broken down by service category (general assessing, cyclical inspections, revaluation), and a total five-year contract price.

IV. EVALUATION CRITERIA

Proposals will be evaluated based on the following:

• Demonstrated experience in municipal assessing and NH revaluations
• Qualifications of personnel
• Understanding of scope and proposed methodology
• Cost and value
• References and prior performance

V. SUBMISSION INFORMATION

Proposals are due by December 19 at 2:00 PM and may be submitted electronically or in a sealed envelope marked:

“Assessing Services Proposal – Town of Hanover”

Robert Houseman, Town Manager

Town of Hanover

PO Box 483

41 South Main Street

Hanover, NH 03755

Electronic submissions may be sent to: robert.houseman@hanovernh.org

Questions regarding this RFP may be directed to Robert Houseman, Town Manager, at robert.houseman@hanovernh.org or (603) 643-0701.

VI. TERMS AND CONDITIONS

• The Town reserves the right to accept or reject any or all proposals and to waive any informality.
• The contract shall commence between March 1, 2026, and July 1, 2026, subject to annual town meeting appropriations.
• The successful bidder will be required to carry appropriate insurance and provide a certificate of insurance naming the Town as an additional insured.