Public Safety I.T. Coordinator
Union: Londonderry Association of Police Supervisors (LAPS)
Salary Range: Through June 2026: $89,001.60 – $118,768.00
Effective July 1, 2026: $92,705.60 – $122,345.60
Department: Londonderry Police Department
About the Opportunity
The Londonderry Police Department is seeking a highly skilled and motivated Public Safety IT Coordinator to oversee the technology systems that support police operations, communications, records management, and public safety services.
This position plays a critical role in ensuring the uninterrupted operation of the Department’s records management systems, dispatch console systems, network infrastructure, servers, cruiser technology, security access systems, and telecommunications platforms. The successful candidate will serve as the Department’s primary technology resource and liaison with town and state IT partners.
This is an excellent opportunity for an experienced IT professional who wants to apply technical expertise in a mission-driven public safety environment.
Key Responsibilities
(The following is illustrative of the duties and responsibilities associated with the position and is not intended to be all-inclusive.)
- Administration and support of the Department’s IMC records and dispatch systems
- Network, server, desktop, laptop, and cruiser computer administration
- Installation and maintenance of IT hardware, software, and peripherals
- Coordination with NH Department of Information Technology, Town IT, GIS, and other partners
- Security door access system administration, including employee credentials and key fobs
- Department phone and recording systems management
- Data backups, disaster recovery, and system integrity monitoring
- Website and internal intranet maintenance
- Development of training materials, user guides, and IT policies
- Budget planning and recommendations for annual technology needs
- Support for department events, ceremonies, investigations, and special operations requiring IT resources
- Additional duties as assigned by command staff
Minimum Qualifications
- Qualified candidates should possess:
- U.S. citizenship and minimum age of 18
- Bachelor’s degree or higher in Computer Science or closely related field
- Four (4) years of full-time systems administration experience, or an equivalent combination of education and experience
- Strong network administration and technology troubleshooting skills
- Ability to successfully complete:
- Written and oral examinations
- Extensive background investigation
- Criminal history check
- Medical exam
- Drug screening
- Polygraph examination
Equivalent experience combinations will be considered.
Knowledge, Skills and Abilities
- Strong knowledge of:
- Network infrastructure
- Server administration
- Hardware/software lifecycle management
- Data backup and recovery systems
- IT security and user access controls
- Troubleshooting in high-availability environments
- Ability to:
- Analyze and resolve complex technical issues
- Train users with varying levels of technical proficiency
- Communicate effectively in writing and verbally
- Maintain confidentiality with sensitive law enforcement data
- Manage time, competing priorities, and emergency response needs
- Work independently and as part of a team
- Adapt to structured procedures while exercising sound independent judgment
Experience supporting public safety, dispatch, records systems, or CJIS-compliant environments is highly desirable.
Work Environment
This position works primarily in an office and police facility environment, with responsibilities extending to cruisers, field locations, and other municipal facilities as needed.
The role requires:
- Extended periods of sitting
- Frequent computer and desk work
- Occasional standing and walking
- Light to moderate lifting of 10–25 pounds
- Occasional heavy lifting of IT equipment
- Flexible availability for emergency technology outages and critical incidents
- Ability to work under deadlines and high-stress operational conditions
Occupational Exposures
- Law enforcement operational environments
- Sensitive criminal justice and personally identifiable information
- Emergency and after-hours incident response situations
- Server rooms, network closets, and equipment installations
- Occasional field response to police vehicles, communications systems, and off-site municipal technology resources
- Potential exposure to stressful or time-sensitive public safety incidents requiring immediate technical intervention
Selection Process/Appointment:
May be required to participate in oral interview, background investigation and criminal history check. Town Manager appoints based on the recommendation of the Chief of Police.
Application Process:
External Candidates: To apply, please submit a cover letter, resume, and a completed employment application (available on the HR page of the Town website) via email to rbuker@londonderrynhpd.gov. The subject line should read “Public Safety IT Coordinator”, and the title of all documents submitted should include the applicant’s name (e.g. “John Doe Employment Application”).
No phone calls or in-person applicants, please.
Application Deadline: May 8th, 2026 at 5:00 PM.
The Town of Londonderry is an Equal Opportunity Employer (EOE).