Lean Process Improvement: Learn the Tools that Add Value in Public Service

Seeking to promote excellence in public service, bust through bureaucratic read tape, maximize value for taxpayers, and boost staff morale?

Join Kate McGovern, MPA, Ph. D, Associate Professor, New Hampshire Bureau of Education and Training, to learn how to apply LEAN process improvement tools using strategic management. LEAN is a system for continuous process improvement by organizing and improving processes to deliver what is needed, when it is needed, and with minimum waste. Learn how LEAN principles can be applied to common processes such as permitting and other common processes.

This webinar is open to members of the New Hampshire Municipal Association.