Fire Dispatcher - ROSTER

Fire Dispatcher

Job Summary:  Receives and dispatches emergency and routine calls for the City Fire Department in order to protect life and property of the citizens of the City of Concord and Capital Area Fire Mutual Aid communities. Answers calls in a timely, professional, and appropriate manner. Provides calm, efficient and courteous processing of requests for assistance or information received through multiple communications media.  Analyzes reports of incidents or requests for assistance; determines and dispatches the appropriate resources to effectively deal with the incident; handles multiple, simultaneous incidents which may vary in nature and severity; establishes order and control of the various communication systems; confirms locations of incidents and amends incorrect information as necessary; verifies whether request for assistance is from incident location or is reported from a remote location.

Requirements: High school diploma or its recognized equivalent supplemented by class work in personal computers.  There is no experience requirement for this position.  However, prior communications, computer aided dispatch or public safety experience is desirable. APCO certification preferred.  Position requires working a 24-hour rotating shift 

Licenses and Certifications:  Ability to obtain APCO Certified Dispatcher

Starting Salary: $19.06/hour with a competitive flexible benefits package.

 Applicant Instructions

All applicants must complete and submit an on-line application by through the City of Concord Human Resources job application website which can be accessed at  

The deadline for submission of your application is March 11, 2021 at noon.

 Additional Instructions

Interviews will be held on March 24 & 25, 2021. A thorough background check will be completed prior to hiring.  There is a residency requirement for the position.  For more information contact fire administration at (603) 225-8650.

The City of Concord is an Equal Opportunity Employer M/F/DP/V

City of Concord
Close Date: 
Thursday, March 11, 2021
Starting Salary: $19.06/hour with a competitive flexible benefits package.